On June 20th I purchased a pair of shoes (the Aetrex "Lucy") at your Tacoma store. This is the fourth pair of shoes I have bought at SHOES-n-FEET in the past two years, and each time I am impressed with the care, courtesy, and expertise with which I am treated by your knowledgeable employees. Roz waited on me this time as she did last year, and she was painstaking in her fitting and explanation of the kind of shoe I needed. In the past, Carol has waited on me, too, and also took time and care. Both the products you have available and the people who sell them are of the highest quality. Thank you.
Reviews & Testimonials
Annette H.
I was highly impressed with Carol Traulsen at the store in Tacoma. She was very informative and personable. I felt a little unsure before going, not knowing really how to explain my special need, but carol was amazing, she asked the right questions and I truly felt she understood what I needed. So because of her I found the perfect shoe for work. This was just yesterday I went and I have already told 12 people at work. So here’s to you Carol and of course Dr.Scott for recommending SHOES-n-FEET to me in the first place, I love my new shoes, and will be back in to get my second pair in about 2wks. thank-you Shauna Nelson
Shauna
Thanks SHOES-n-FEET. I felt very welcomed to walk into the store I, was greeted and my needs were met. When I walked out my feet were feeling great! The Merrells I bought felt great. I'm very happy with them and I'll be back to get more ... Not very often you walk into a store and be greeted the way they greet you!!!! Thanks to the ladies that work at SHOES-n-FEET in Tacoma, WA.
Katy
I really enjoy my visits to purchase shoes through Dansko and Merrell. The associates are always friendly and professional. I never feel pressured or hurried. It's the way customer service should be!
T.H.
Enjoyed my visit, will return.
D.B.
I have already recommended this shoe store to so many of my co-workers and clients. I have never had a shoe sales person with so much knowledge. Buying shoes has always been an unpleasant experience for me, but this store and the sales people where so knowledgeable and helpful, that I won't go anywhere else. Thank you,
D.E.
The best shoe buying experience in years. We will be going again and again. My husband wears a size 14 narrow and he found shoes that really fit! My Dr. referred me after an injury to my arch and ankle, now I can walk without pain. Thank you, keep up the good work.
L. and P.M.
I didn't know exactly what I needed for a shoe. The staff was wonderful and spent a long time helping me find the shoe for me, went through many pairs of shoes and options. Thank you so much!
J.F.
My 91 year old mom and I loved the customer service and care given to us at the store in Tacoma today. Mom is still where her new shoes tonight around the house and is very stable--these shoes will save her from having to get a walker since her balance is good and she feels secure walking in these shoes. Thank you so much for all your help and advice--Mom got 2 pairs of great shoes and I got one to help me survive the Bay to Breakers in SF next month. Mom will be back again to see you!! I'm from California so I will stop in next time when I visit. Thank you, Sincerely,
K.B.
Wish I had known about you before. We will definitely be using your store on a consistent basis. Thank You for a wonderful store.
S.H.
Carol waited on me and she was very patient and knew exactly what I needed. If I asked about a shoe that wasn't right, she explained why it would be a good shoe for me. I think she tried at least 20 pair of sandals and was very patient since I was having a hard timing making up mind. In the past when I went shopping for shoes, I was lucky if the shoe store even had one pair in my size let alone 20 and, often they would try to sell me a pair that wasn't my size. I have always hated shoe shopping since I was 10 years old but I had such a great experience with SHOES-n-FEET, I wish I could afford more. I will definitely be back in the Fall when I will need some shoes for the winter. That is unless I win the gift certificate and then I may be back right away. Again Carol was great and I actually had fun buying a pair of shoes, actually 3 pairs of shoes.
G.C.
I always get great service & the shoe selection is great for my feet! Thanks!
C.O.
This was the easiest shoe buying experience I have EVER had. I hate buying shoes and yet, your shoe fitter was able to fit me in the perfect shoe on the first try.
S.L.
I just love your store, employees and the exceptional variety of shoes! LOVE Everything! I'm ready to visit the store next time I'm in Tacoma!
K.H.
I love my new shoes.
C.M.
This is my first time shopping at SHOES-n-FEET and found it to be the best shoe buying experience I have ever had. I came in after visiting on of you competitors first and the difference in the care that I received was night and day. I will be a SHOES-n-FEET customer for life.
R.
